Shipping
We use Advanced Freight for the North Island and Bascik Transport for the South Island. We aim to get the goods out of the store 24 hours after we have received payment.
Pick up is more than welcome.
During public holidays, Saturdays and Sundays, nothing will be shipped. You will have to wait till the next available working day.
Returns
Goods are not returnable simply because you changed your mind.
We aim for 100% customer satisfaction, in the unlikely event that an item arrives faulty we will replace or exchange if your:
We aim for 100% customer satisfaction, in the unlikely event that an item arrives faulty we will replace or exchange if your:
*Item is damaged
*Item is defective
*Item is not fit for purpose
*You notify us within 7 days
*If your item is unable to be replaced we will offer you a refund
*We will do our best to resolve any problems as quickly as possible.
It is the customer's responsibility to return goods for any reason. If it is a warranty issue we will refund the freight charges once we receive the goods back.